Shipping
Pattern Cult ships worldwide from Adelaide, South Australia using Australia Post. We typically ship orders the next business day after your order has been placed, however the shipping time may be up to 3 business days. Domestic shipping to Australia generally takes up to 7 days to arrive and international shipping generally takes 3-4 weeks, however it may be longer.
Any delays in receiving your parcel after it has been lodged with Australia Post are outside of our control. In the event that you do not receive your parcel when expected, please contact us and we will do our best to help you with tracking down the parcel so you can receive it as soon as possible!
If you are purchasing from outside Australia, you may be charged a customs, duty or tax fee. Any customs, duties or taxes are the responsibility of the customer. We cannot control whether a package gets delayed and/or charged duties and taxes by the customs office in any international country. All prices are in Australian dollars (AUD).
Shipping Costs
Our shipping costs are based on the charges by Australia Post, however we do cover some of the costs to make it as affordable for you as possible.
Paper Patterns:
Domestic orders to Australia:
| Order Value (AUD) | Standard | Express |
| Less than $150 | $5.00 | $10.00 |
| Over $150 | Free | $10.00 |
New Zealand:
| Order Value (AUD) | Standard | Express |
| Less than $100 | $15.00 | $25.00 |
| Between $101 and $175 | $20.00 | $30.00 |
| Over $175 | $25.00 | $35.00 |
USA/Canada/Asia Pacific:
| Order Value (AUD) | Standard | Express |
| Less than $100 | $20.00 | $30.00 |
| Between $101 and $175 | $25.00 | $40.00 |
| Over $175 | $35.00 | $50.00 |
UK/Europe:
| Order Value (AUD) | Standard | Express |
| Less than $100 | $20.00 | $35.00 |
| Between $101 and $175 | $30.00 | $45.00 |
| Over $175 | $40.00 | $55.00 |
If you do not see your country/region above, please contact us for a shipping quote.
Local Delivery
Our studio is based in the Adelaide Hills. We are happy to offer free delivery if you live within 5km of our studio. If you are eligible, you will see this as a shipping option upon checkout after you have entered your address.
We will usually require one business day to prepare your order for delivery. You will receive a notification from us when the order is ready.
Returns
Pattern Cult unfortunately does not accept returns for change of mind. If, in the rare circumstance that you have not received your order as you should have, please get in touch so that we may resolve.
Cancellations
We aim to have your orders shipped to you as soon as possible, therefore Pattern Cult does not accept cancellations once your order has been placed. Thank you for your understanding.